OUR RETURN POLICY – 100% SATISFACTION GUARANTEED
We stand by the quality and authenticity of our steroids and supplements, offering a 30-day money-back guarantee if:
Your item did not arrive
Your item is faulty or damaged
Your item does not match the listing
Non-Delivery Refund Policy
If your order does not arrive at the address you provided, you are entitled to a full refund, including the original shipping costs.
However, it is the buyer’s responsibility to contact the courier if there are delivery issues, such as an incorrect or inaccessible address. Failure to do so may forfeit the refund.
You must report non-delivery within 30 calendar days after the estimated or actual delivery date.
Faulty or Incorrect Item Refund Policy
If you receive a damaged product or an item that does not match the listing, you have two options:
- Full Refund
- Free Replacement
Return Process
To return an item, you must request a return within 30 days of delivery.
All returned products must be sent back using a courier service that provides a tracking number to ensure secure handling.
Customer Satisfaction is Our Priority!
If you’re not completely satisfied with your purchase, simply contact us, and we’ll make it right! Your trust and satisfaction are what drive us.
Thank you for choosing Bosnalijek d.d.!
Bosnalijek d.d. Export Team – Your Trusted Source for Quality & Authenticity